Privacy policy
Service policy · Operator review required before commercial launch
What we collect
We store your email, name, password hash, sessions, order briefs, references, messages, deliveries, support requests and payment metadata. We do not collect wallet seed phrases or private keys.
Why we use it
We use this information to secure accounts, fulfill orders, reconcile payments and respond to support. Authorized staff can access order content. Production may involve third-party tools; sensitive or regulated data should not be submitted without an agreed processing arrangement.
Private files
Files are private and require authenticated access. Optional object storage uses short-lived download URLs. Customer work is not published by default.
Retention and deletion
Account and project data remains until deletion is requested or the operator applies its retention policy. Financial and security records may require longer retention. Contact support to request access, correction or deletion. A jurisdiction-specific retention schedule and subprocessors list must be finalized before public launch.
Cookies
An essential HTTP-only cookie keeps you signed in. A local preference stores your chosen color theme. No advertising trackers are installed.